IT Support Specialist

Brief Position Description: Shorter University is seeking a motivated individual to join our OIT Team immediately in the critical role of IT Support Specialist. The IT Support Specialist is a fully onsite position, responsible for providing outstanding customer service and support for faculty, staff, and students. This includes initial triage for service desk requests, resolving Tier 1 support issues, maintaining the functionality and viability of classroom technology and computer labs, workstation deployment and repair, printer management, and basic network troubleshooting.

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